Legal Secretary, Workers’ Compensation

Job Type:



Assists legal team in all clerical functions as directed by the team attorney or office manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Communicates with clients, court counsel, adjusters, medical providers, nurse case managers and others for case management.
  • Answers all client phone calls and addresses all questions and concerns while keeping clients informed of the progress of their case and obtaining status updates.
  • Completes all dictation transcriptions from team attorney.
  • Prepares and electronically files legal documents, obtains documents from the Bureau of Workers’ Compensation, formats and files briefs, uploads correspondence and exhibits through the Workers’ Compensation Automation and Integration System (WCAIS).
  • Files and answers petitions with Bureau of Workers’ Compensation and/or Judge.
  • Opens and enters all mail into the case notes, generates all necessary response letters, and handles the checklist within our case management system.
  • Answers attorney’s direct phone lines and monitors emails; serves as liaison between attorney, clients, and other parties.
  • Maintains tickler dates appropriately with the use of a checklist system within our case management system.
  • Maintains attorney’s event calendar (depositions, hearings, meetings, etc.).

Other Responsibilities:

  • Takes new client intakes (after 90 days on the job).
  • Processes all attorney dictation and action items stemming from the dictation.
  • Schedules client appointments and/or telephone conferences
  • Maintains client’s file in case management system, updating information as necessary.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.
  • Sound business acumen regarding administrative and clerical procedures and systems such as Microsoft Office.
  • Highly organized with the ability to juggle multiple deadlines.
  • Strong written and verbal communication skills coupled with attention to detail.
  • Possesses sound judgment and is decisive.
  • Legal experience (preferred)


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience

Bachelor’s degree (B.A.) from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience.

  • Computer Skills

To perform this job successfully, an individual should have knowledge of the Internet, Spreadsheet, Microsoft Word, Microsoft Outlook, and Case Management software. Excellent typing skills required.  Dictation transcription is necessary.

  • Certificates, Licenses, Registrations

None required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit for long periods of time.
  • Ability to type quickly and efficiently.
  • Ability to work on and look at a computer screen for long periods of time.
  • Ability to talk into a phone/headset for long periods of time.

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